Seasplash?

Wow Jim, sorry to hear about this. Hope all works out to everyone's satisfaction.

We are going to be there in September, and I was just about ready to call Jim to book our stay. Now, I'm not sure.....:confused:

I'm sorry if those of us who have purchased vouchers and therefore have no choice but to lose what we have paid, should we want to cancel, and have reasonable concerns about our stay perhaps several months from now, are considered negative to some. I thought that this forum was intended as a means of sharing of information which would include a means of support in situations such as this, affected by pre-paid, non-refundable stays.

While I appreciate attempts to have us all look for the positive in what no doubt is a very sad situation for at least a couple of people directly involved, I would hope that those of us who do have some money locked into upcoming stays there be allowed to share information and our concerns with each other on this thread without having our feelings and concerns and common sense questioned - from our perspective, that feels negative.

Everyone can choose to read the threads that apply to them and/or they're interested in and not bother with those that don't. There are plenty that don't apply to me or that I find silly or overly personal. I just hope we can all respect each other and each other's perspective, and not belittle other's concerns, we may not know their full stories either.

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Originally Posted by Melody

I'm sorry if those of us who have purchased vouchers and therefore have no choice but to lose what we have paid, should we want to cancel, and have reasonable concerns about our stay perhaps several months from now, are considered negative to some. I thought that this forum was intended as a means of sharing of information which would include a means of support in situations such as this, affected by pre-paid, non-refundable stays.

While I appreciate attempts to have us all look for the positive in what no doubt is a very sad situation for at least a couple of people directly involved, I would hope that those of us who do have some money locked into upcoming stays there be allowed to share information and our concerns with each other on this thread without having our feelings and concerns and common sense questioned - from our perspective, that feels negative.

Everyone can choose to read the threads that apply to them and/or they're interested in and not bother with those that don't. There are plenty that don't apply to me or that I find silly or overly personal. I just hope we can all respect each other and each other's perspective, and not belittle other's concerns, we may not know their full stories either.

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Very well said, Melody. I don't care about the politics of what happened between the owners. That's not my business or concern. For me, I hope Rob lets the thread stay open because those of us that bought the vouchers would like to share information with each other concerning the vouchers. Someone might be able to share information that will use their voucher in the near future or already have used their voucher. :)

Melody I hope your 50th birthday is the best everand that your friend has a wonderful time - Negril can be a very healing place. I have a feeling that Seasplash will continue to be a great place to stay and fun place hang out and will honor everyone's vouchers. Praying for the best outcome for all involved.
Respect
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Thank you.

For me, taking a friend to Negril for the first time, I feel a lot of pressure to show her a wonderful time, which includes a great hotel, room and environment. I felt very confident in all of that when booking as I had met Jim in February. And the price of the livingsocial deal was the clincher for us low-budget gals (with higher budget tastes!). In hindsight, feeling the pressure to have everything great for my friend, it would have been better to have passed up the livingsocial deal to allow flexibility for a change of plans. It's a learning experience - something to consider next time an irresistible deal rolls around.

As for now, I'll just have to relax and go with the flow.

All fellow deal purchasers & Sea Splash guests, please keep the rest of us updated - I've got 10 months to wait for my own report!

I am booked in and 80% paid for a 10 day stay in November and 16 stay in Feb. I hope all works out for Jim. I was so excited to rebook after our stay last Feb. so this is disappointing....but as Jim has told me "keep the faith" that is what i will do...either way i will enjoy Seasplash as long as it stays open and operating. New management has assured me that all reservations will be honered. My mastercard has advised me to keep an eye because if it closes they will start a dispute claim but i cannot proceed with anything until i have been denied service which wouldnt be till Nov & Feb. I wish Jim all the best and hope he gets through all these legal hassles sucessfully but in the small picture it is my hard earned cash that i am concerned about and like the rest of you i will wait and see.

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Originally Posted by Jim Hurt

Reply from Jim Hurt

To all who are concerned about Sea Splash:

Here is the story of exactly what is going on at Sea Splash. Last November, I arrived in Negril on other business to find Sea Splash closed and the bar and restaurant shut down. I asked and was allowed to stay there at a nominal fee. While there, I spoke with Patrick Lawe and was told that he and his brother had the property up for sale. I began negotiations with my business partner Ted and I going through several drafts of a sales contract with the Lawe brothers. We finally agreed on a deal and we took over the property officially on December 1st as the registered owners of the property and business and we formed our own corporation and also registered the "Trading as" name of Sea Splash Hotel. We opened a bank account and started operating the hotel, bar, and restaurant and re-hired all 37 employees who had previously been laid off. Our contract with the Lawe's utilized a temporary lease period, a down payment, and a vendor's mortgage which was to be finalized by a certain date. There were several key things in the contract which were to be done by the Lawe's and their attorney that were not completed. We were assured by the Lawes that this would be no problem and all was well. We put up a substantial cash deposit and also invested a large sum of our own money to rebuild the bar, deck, and restaurant and to repair the infrastructure at the hotel which had been ignored for years. One week ago, Patrick Lawe walked in the hotel at 9am with his attorney and a security guard and informed me that because the contract had not been followed to the letter, he was taking over and evicting us from the property immediately with no compensation for anything that we had done. My lawyer informed me that, while unethical, he was within his legal rights to do so and we will have to fight him in court. I since have found out that several key employees have been in constant contact with the Lawe's and this was their plan all along. I unfortunately have no control over what happens there right now but the fight is not over. I will keep in touch via this board or feel free to email me at mrhurt@aol.com and I will answer all inquiries. I apologize for any inconvenience but please be assured my intentions are and always have been the best for Sea Splash and Negril in general.

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nothing new about that...its how business is done in negril...lol

nothing new here...its how busissness operates in negril...lease a place...make it popular..then get the boot...happens all the time in negril...lol

I'm not 100% sure about livingsocial, but wouldn't they refund our money if SS is no longer in business, or if they were to refuse to honor the voucher? I guess that's something to followup with them. If that's the case, it wouldn't be so bad as long as we had enough notice to book elsewhere. As mentioned before, I think it would be worse if it were still accepted, but once there, find out that it's close to closing - that could make for a not so pleasant experience.

Well this is my first post...what a topic to post on! I will be there on 6/11 and I called to confirm that everything is still valid. It is..can only hope for a good stay as this is my first time out of the country. Seasplash is the second leg of our trip and I do hope things work out just fine...for me and everyone else!

My name is Sheryl Clarke. I am the new General Manager of Sea Splash Resort. The management of Seasplash is pleased to have the opportunity to let all of our previous and future guests know that Sea Splash Resort will continue to provide an excellent Jamaican vacation experience for all our valued guests.

There has been some great improvements made during the past year and we will be continuing to make improvements to provide you the best vacation experience in Negril. Since the change in management last month, not much has changed, much of the previous staff has been retained and we will continue to improve on what already exists. And more importantly for many of you, we will be honouring the commitments made by the previous management on all future bookings.

As for the Living Social vouchers, we have been in contact with Living Social almost daily. I had been waiting to make this post until the final details have been worked out. However, those discussions are still in progress. As soon as details are worked out then both the hotel and our Living Social partners will advise you.

To those of you who expressed your concerns in this thread, especially Embury, Marley9808, NegrilAddict, BBrasta, Flfungal, InnaDiRed, Pwj155 and Melody, I ask that you please contact me directly so I can put your concerns to rest.

And Gerryg123, I am looking for your raft. When I find your green raft I will keep it safe for your return.

I welcome your concerns, suggestions and support. My email address is turbosac.clarke@yahoo.com or call us at 876 957 4041 - 7.

Thank you, Ms. Clarke for posting in this forum. It is greatly appreciated by me. I look forward to staying at Seasplash and I will email you. :)

Ms. Clarke is a good find, actually, a former long-time manager at Couples Swept Away.

Thank you VERY much Sheryl. I appreciate your post as well. I have just sent you an email.

Also, thanks to Gerry, it's also very reassuring to know that we will be dealing with a real find in Ms. Clarke!

Just wanted to update those of you who have purchased Livingsocial vouchers, new management/owners were not able to confirm my existing reservation for April 2013, so a few days ago, I requested, and was given a refund from Livingsocial.

Melody, I don't blame you a bit!! I have a friend that purchased the same deal, and she is also having a tough time getting the "new" manager of Seasplash to honor the deal. She was told, "we are in the process of renegotiating our deal with living social". How can you renegotiate something that was already advertised and purchased?

I had a blast staying there in April, but it seems lots of things have changed. Proceed with caution...lol!

Thank you so much Melody!! Have been trying to find out myself what's happening with all of it.

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Originally Posted by embury

Any news of Seasplash. Kind of worried about my November and February deposit and reservation. Anyone hearing anything positive? Would like some good news

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Call us we are here to serve you at Treehouse Email jacksonj@cwjamaica.com or call 305-974-7218
1. Confirm available dates
2. Advise your flight number and arrival time
3. Ground transfers via Kenny Tours booth#2 at MBJ airport
4. Voucher must be presented at check in
5. 10% off all food and drinks that are charged to your room
6. Saturday Manager's cocktail party
7. Paddle board clinic Included Sunday and Thursday at 7:30AM

Gail Jackson

spoke with Sheryl last night... although she couldn't actually confirm our previously made reservation- she was confident that within two-three days she will know about the new negotiations with LS. Sheryl sounds like a sweetheart- I really want to check out Seasplash- so I think we'll hang in there until its finalized. She did say she will post as soon as she knows... hope for the best!

Gail- are you saying Treehouse will accept Seasplash Vouchers? Guess Im confused a bit there- but another great option

I would say give Seasplash a chance to work it out for you. If what they tell you doesn't meet your needs then contact LivingSocial for a refund.

They were very pleasant and helpful to me. I had won a 2 night stay at Seasplash in what was basically just a verbal agreement with Jim so I assumed that due to the circumstances there would be no way I would be able to redeem that, however I emailed Sheryl and she got right back to me saying Congrats and that they would definitely honour it.
So I would say they are working hard to make sure all of their guests and customers are taken care of, which is very nice to see.

Inquiry results are not consistent. I had a previous email confirming my reservation, that Sheryl would/could not confirm. Needed to await results of negotiations. In my situation, the general manager's inability to re-confirm a reservation made within a week of purchasing the voucher was obviously a dealbreaker for me.

Melody,

As we have all found out, this is an usual situation for Sea Splash as well as Living Social. Both parties are working with each other to determine best how to proceed at this point. The information you have been receiving directly from the new General Manager Sheryl has been consistent. As she has mentioned, the arrangements with the owners of Sea Splash and the voucher folks, Living Social, have not been finalized yet. Everyone has been asked to wait for the final decision and the moment that the details are finalized, Sheryl will post that information right here for all to see.

I can understand your wanting to know and getting a refund from Living Social is a perfectly fine way to deal with the unknown. But as has been pointed out, and since Living Social has stated that their legal department is involved, until the final arrangements have been determined, any statements made would be subject to change.

At this point both Living Social and Sea Splash are being responsible parties by not making statements that may end up not being factual. In life, sometimes you simply have to wait until the final decisions have been made...

Yes, I understand and agree that this appears to be a complicated situation. Regarding inconsistency, I was simply observing that some purchasers have stated they've had their reservations confirmed by new management, and others (myself included) did not have reservations confirmed. Don't know why, perhaps it will become apparent when the results of negotiations are released. Either way, my deal has been resolved to my satisfaction and I'm hopeful that all other voucher holders will feel satisfied with their outcome as well.

Melody,

I think you are confusing non-Living Social reservations with the vouchers offered by Living Social... Not everyone booked at Sea Splash used the Living Social vouchers...

Yes, I'm aware that there are other reservations besides Livingsocial. I just know of a few people who had LS voucher reservations confirmed. Perhaps it had to do with the dates of their reservation.

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Originally Posted by Melody

Yes, I'm aware that there are other reservations besides Livingsocial. I just know of a few people who had LS voucher reservations confirmed. Perhaps it had to do with the dates of their reservation.

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Negril Treehouse has been selected to honor all Living Social Reservations
Email us your voucher number , and your flight arrival time
Jacksonj@cwjamaica.com or call 305-974-7218

Gail Jackson

Instead of Seasplash?

selected by living social or have decided to honor them?

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Originally Posted by gailnegril

Negril Treehouse has been selected to honor all Living Social Reservations
Email us your voucher number , and your flight arrival time
Jacksonj@cwjamaica.com or call 305-974-7218
Gail Jackson

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Gail, did you get selected to honor all Living Social Reservations via Living Social? If you did get selected, can you post what Living Social stated to you with regards to honoring all vouchers on this message board?

Yes please clarify. Thanks

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Originally Posted by Dconkle

Yes please clarify. Thanks

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Treehouse was the selected Hotel to honor all vouchers, pretty straight we are ready for Living Social Seasplash vouchers. No out of pocket money, just 20% taxes and gratuity at check in.
Due to our close proximity to Seasplash (30 second walk from the edge of my property)
I have been a Living Social Merchant for over a year. We have reservations for 165 Living Social Seasplah customers if one chooses to still come to Negril. My staff of 3 Reservationists ( Charmaine, Jackie, and Cynthia) with a combined years of service with me over 75 years will answer any questions promptly
Also Negril Treehouse will be running a Living Social deal on July 26,2012.
Hope to see everyone soon.
Regards
Gail Jackson
Jacksonj@cwjamaica.com

Rob , Living Social will be contacting all and presently I have a Merchant Agreement signed , sealed and delivered if a guest wants to still come. One can cancel reservations and get a refund for their stay but airlines are not so generous.

I have been selected by Living Social to honor the reservations due to our long standing relationship. Treehouse was one of the first Living Social Merchants
Gail Jackson

Melody I see you reserved 12 April- 18th? Treehouse has you confirmed
Gail Jackson Treehouse

Well this is good! I've never heard one negative thing about Treehouse.

I am hands on for the last 29 years, I have been honored by Negril Chamber and local schools for community involvement. My fab 5 staff all original managers- GM 33 Years - Casita Storer- Housekeeping Supervisor - Ms. Bev Johnson -33 years- Front Desk Manager - Charmaine Quarrie- 25 years, and Reservations Manager and wedding coordinator - Cynthia Ruddock 28 years.

Treehouse was the very first place I stayed back in 1985. And yes, Gail still has employees on staff that I met on my first day on the island! Stopping by Treehouse is always like returning home.

Thanks Gail for your assistance as well as the assistance from the folks at Living Social in this matter.

Treehouse is one of the original and best beach hotels.

Gail, nice to see that you're picking up the Living social commitments. I'm sure the visitors will very happy.

I remember all of you from the early 80s when I had my water sports rentals at Sands Club

Twenty percent plus gratuity -- does this mean the gratuity MUST be paid at time of check-in?

Gail, what category of room(s) are available for reservations utilizing the voucher?