Thanks so much Gail!
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Thanks so much Gail!
I have chosen to get a refund for my LS voucher. I am going to stay at Rayon.
Hope everything works out for everyone that has bought a Seasplash voucher. :)
Same as Seasplash standard or studio for 2. Email us your dates
Jacksonj@cwjamaica.com
Gail
You are most welcome
sorry gail, but my vouchers were for a 1 bedroom suite not a standard room or studio with breakfast included daily and airport transfers. i think i will be contacting living social for a refund. i'm sorry this is working out this way.
What are your dates we also have suites, depends on your dates . Our suites have 2 bathrooms, FYI vs 1 at Seasplash. Their offer was for a room or suite. Love to host you, added value besides breakfast, transfers from MBJ, $20 off beach massage( $60 regular rate) and 10% off all food and drinks charged to your room.
Thanks Gail - I had already received a refund last week because I couldn't get confirmation from Sheryl at Sea Splash. (it's ironic that I'm getting confirmation now). So you can cancel my reservation.
NB: All Sea Splash vouchers were for a one bedroom suite, not standard rooms.
1st let me say my refund on the two vouchers I purchased has already been processed, as our Negril stay starts on 6/24/12. There are a couple of folks I'd like to meet during our time in Jamaica...One is Gail, the owner of Negril TreeHouse, who has shown class in offering a reasonable alternative to Sea Splash. I've never thought about staying at The Tree House, but will visit the property for future stays next week... I see the Treehouse will have a new special in July! When we bought the two vouchers, our plan was to visit twice between June 2012 and March 2013...The second person I'd like to meet is is Ms. Clarke, the current Sea Splash GM, who in my dealings with her was above board, understanding and supportive. It's tough to be placed in a situation, not of your own creation. Have no doubt that the ultimate choices for Sea Splash were the owners and not Ms. Clarke's. That's just the way business works. This was a potentially bad situation for those of us who'd purchased stays, that has turned out good. Kudo's to the Living Social team and everyone who's worked to bring a satisfactory outcome! A choice between a refund and a comparable stay is as good as it would get...My hope is that Sea Splash has the financing to continue to bring what's been described as a wonderful property online with current standards and expectations, while a fair outcome for Jim Hurt is determined.
Blessings...
SKB
It's your choice to pay at check in or check out. Credit card submitted for incidentals at check in . 20% includes taxes and if after Sept 1,2012 a new Jamaican Goverment tax of $2/ night per room.
I agree Kevan and thanks for clarifying Gail.
thank you Gail,
I look forward to staying at Treehouse in November
We have stayed at Negril Treehouse, anyone who chooses to stay there will not be disappointed. :)
1. What does your voucher state? Standard or Suite? We will provide the closest category to your room
2. Have you selected your dates yet?
3. Email us if you plan on coming with your voucher number to : jacksonj@cwjamaica.com
Gail
coupon and voucher system a tangled ball of string....yikes
Ownership/Management change has happened. You would be wise to check on your reservation and deposits.
Thanks heymon for summarizing the first 13 pages of this thread. Did you bother to read it?
I have 3 vouchers from 3 different hotels...... I just received my refund from Living Social from the Sea Splash debacle...
I received my funds from Living Social and have no complaints..... Thanks to Living Social for making it right....I will reserve my judgement on the Sea Splash ordeal and spend my hard earned dollars elsewhere........ I am sure there is more to this story......... And I was looking forward to staying there....Not anymore................ I am sure,,,both parties are at fault,,,,just my thoughts