For me, this doesn't take away from the Beach Club cred, from my many years of staying there, I have never felt threatened or not safe. From the information provided, I don't see how a conclusion can be made that this is an inside job.
I know of 3 robberies on different times that I was there: (basic details)
(1) the elderly ladies I mentioned above - it was a crime of opportunity as those thieves thought these two elderly ladies could be taken advantage of, well those stupid thieves met their match in those ladies.
(2) A woman came running out of her unit right into security to claim she got robbed....one security guard ran after the fella and caught him and another security guard went into the unit and found his jacket. The jacket had a chill to the touch as if it had been in AC...turns out this woman had invited a "friend" into her room
(3) in Bldg J, a group of girls got robbed -- turns out it was from a group of guys they had been hanging out with the night before - they obviously provided to much info
I don't think NBCC can be crucified for this as theft happens everywhere. I'm glad that Jean handled this and reimbursed her and while I'm certain Christine doesn't feel like it's a fair compensation, it was still a good reaction. For every true robbery, there are many false robberies as hotel management have to somehow find the balance.