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The good news is I just got back from the short drive to the airport and there was no problem what-so-ever with the changes. There were no lines and no one but us and the people more than happy to take care of us. We spent more time talking to the wonderful US Airways staff than it took to drive there and have them update our tickets. My wife is herself again. She's Irie again.
Rob needs to add a "like" button!
Woohoo! It didn't cost anything? You didn't have to cancel & rebook?Quote:
Originally Posted by Al Drake
Great!!!!
No fee, no penalty, no problem. My wife just can't believe how much fun everything actually turned out to be. It was a beautiful sunny day. The ride was very relaxing and nothing could have been better about the whole incident. That's my take anyway. We had a great talk with the lady at the counter about exactly what to expect. We can't take water but can freeze it and drink it as it melts. So funny. We can take peanut butter but not allowed to take jelly. She gave us the whole lowdown. I actually wanted a do over it was so cool. Just don't do anything over the phone, that's all I say. Makes me feel good about real people again.Quote:
Originally Posted by Melody
Great news...well-deserved! Enjoy your vaca to the max!!
Thanks Bnewb. We will have the best time we ever had in all the years and times we have visited Jamaica since our first time in 1980.Quote:
Originally Posted by Bnewb
Enjoy your vacation! So glad all the worry and anxiety is over and you had the best possible outcome. :DQuote:
Originally Posted by Al Drake
Good that everything turned out, enjoy your trip.
i'm so pleased that you have had a happy outcome, now you can just concentrate on enjoying your trip.
Thank you Melody. I wasn't worried a bit. I can say that this small disruption did bring my wife and I just a little bit closer. We've just had it to easy these day and needed a bit of excitement. :)Quote:
Originally Posted by Melody
Thanks Angel. Two weeks from tonight. We're really getting excited. It's been far to long since we've seen Negril.Quote:
Originally Posted by Angel
You're so right. We are making a short list of every moment we'll be at the beach. All the new places to see, although few, we are reading up on the eateries we failed to enjoy to this point.Quote:
Originally Posted by jenb
Enjoy your trip. I once had to change my ticket with Caribbean Air. My license has an initial and my passport has my middle name. Did it by phone and it was no problem. Sometimes it is just better to look someone in the face though.
Oh, we both agree by the experience my wife had with the first person she spoke to that you can never be sure what you get when you speak to someone on the phone. According to my wife that first woman was rude and totally inaccurate. As stated before the rules were the rules and no way could we avoid buying new tickets. I almost went for it was it not for the wonderful advice I received here. There is no need to even bother with the mismatch of names vs initials. And no way is it required to pay double. I can't help but wonder how many people actually did just that due to one sad excuse for a US Airways employee.Quote:
Originally Posted by MoFromMonroe
Face to face all the way from now on.
Great news! Enjoy your trip :)
Yea man!:p
I am not a travel agent. The "groups" I book for is friends and family. Perhaps I should have made it clear that I do not book thru websites......I go directly thru the airlines.Quote:
Originally Posted by Al Drake
That's definitely what I will be doing from now on. Good advice. Thanks.Quote:
Originally Posted by Todd