Do you ever arrive to find out....

That your hotel is trying to place you in the worst room on their property
I try to find out before arriving the room location if I can, sometimes getting an informative answer is a challenge
Now when I arrive I always ask to see the room first, then I have the luggage moved
Is it just me ?
at least 4 times I have been down I have had to struggle with the front desk about this
Even at hotels that I have been a repeat customer at
Even when there are lots of vacant rooms available, they try and stick you in a less desirable room
It's frustrating, to start your holiday off with the worst room on the property and to have to complain
To be moved to something better..... looking into say a garbage area or the parking lot
Or say right by the kitchen is not the way I want to vacation, even if the room is just to sleep in
I guess I'm just ranting cause it looks like I'm going through this again this reach at a repeat
Hotel...if they stick me in a dump I'm calling my reservation agent.... Sorry for the rant, it's just
Frustrating to deal with sometimes

Rant over and out

We have found in our MANY years of travel this has been the way it is. Heck, I guess they figure if they don't say something, score, we have an occupied room that really no one wants. We used to do the go to the room and say, what.....Now before we do anything at check in, we ask for the room location. If a large, unknown, resort, we ask to see it on a map. We have been through this most everywhere we travel, honestly. We don't usually go for the highest category room, nor the lowest. I remember the condo at the back of the Olive Garden parking lot in Orlando, the ocean front room overlooking the parking lot in St Martin, the ocean front room next with the entrance through the bar in Paradise Island. There have been times where a "tip" to the front desk helped. It can be frustrating lugging around luggage, for sure. And even more frustrating when there is not another option, especially in smaller places. Have been having better luck of late. Makes for an easier start to the trip, especially after a long day of travel. Rant understood, indeed.....

I know lots of folks Love the Seastar,,,But it happened to me there and was Not a mistake. They first tried to tell me I wasn't paid in full,I was. Another person may have just paid and not question?

When I said I paid,,,they never challenged me? Gee,If you said you didn't get the $ then why not ask me to prove it???

Next,I had booked the bigger rooms in the back,they said that they will Upgrade me....Fine....Take me to a "first" floor room by the road with construction going on at the room Next door? Noisy....

I go look at the room I already Paid for and it's a better/bigger room in the back on 2nd floor with a big porch???? I told them we want Our room???? Sorry,but it's true,,,he was Very Slim Shady....

Signed Former Liberty Travel Agent !!!!!!

(ask Negrilonestop why they refuse to carry his hotel on their website?)

Fred,

Sorry to hear of your discomfort with SS. I've stayed there 18 times over the last 4 years and have had nothing but excellent results.

I just can't imagine Samatha, Okema, Rachel or especially Chris doing that but who can say. I wasn't there.

I wouldn't stay anywhere else. Just sayin'

Cap

Ok so maybe it's not just me, and yes just a regular room with me is fine, just a decent view is all I'm asking for
Garden view fine , I ain't lookin for beach views
I still remember when Negril gardens ...old pineapple stuck us In a room that I swear was a storage room
No windows on the garden side , as you walk to the nicer 2 story garden spots it was just past the road
And the crazy thing was I was booked for two weeks all inclusive, I of course told them that this was unacceptable
The crazy thing was ..... The place was freakin empty.... Aargh ..........never went back !
Seriously this was a storage room at one time ......unbelievable !

Several Times...I travel off season, though so usually have a nicer room available. It doesn't usually bother me unless I have paid for an upgraded room and they try to give me something less...This has only happened back in my AI days...Now I usually get a room number when I book.No problem!

This has happened to us on a couple occasions. Now, we make it a habit to walk through properties during our trips, so we can decide where we might want to stay in the future. So when we make the reservation, we can request the specific room or section. I also follow-up with an e-mail to the hotel just before we arrive, to confirm that we still have that room reserved. It also helps that we try to stay in small hotels where there aren't many room options so they can't pull a "swtich" and stick us in the crappy wing.

Try booking xtabi,room # 1 or #4,no question what you'll get:) complete awesomeness,here now and loveing it.....again! Ya mon! Omar's got it covered!

I guess I've been lucky but 20 trips in 15 years and never an issue staying at 7 different properties.

The Squeeky wheel gets the oil.

We just stayed at CoCo which we Love but??? We get a nice room,,until???? We hear the Hump Hump next door because they are adjoining rooms,door connects????

We got a new room.

(before we left we did the Hump Hump LOUDER,,ya know,just to show?)

LOL, Fred!

my favorite place just hands me the keys --- i always get my favorite room - for the last ten years

one time i booked at "the mold hotel" and refused to stay there --- i went crying to my favorite hotel with no reservations --- and still got my favorite room :-)

Quote:

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Originally Posted by Seveen

my favorite place just hands me the keys --- i always get my favorite room - for the last ten years

:-)

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Same here :o

LOL at the "hump hump"

Digger~ yes, you just described my first trip

Never have that issue at Tensing. You book the room/cottage you want in advance, and that's yours. Red birch is waiting for me in just a few short months.

Happens to us fairly frequently, just too Canadian to ask for another room I guess. We never get the "great" room, even as repeat guests. Last trip our room was probably the worst in the category that we booked, sadly the hotel was full, sooooooo why rock the boat? This is why I really like the places that you book a specific room, that way you know what you're getting in advance :)

The ability to book a specific room is a big plus for sure. But the one time I attempted it, I lost it anyway due to staying fewer nights than first booked. Found this out in advance and chose to stay elsewhere. The ones where you can't book a specific room, all but one time, I researched the hotel/rooms and requested specifics, emailed to confirm, etc. I'm sure I annoyed the heck out of front desk/manager, but being the squeaky wheel showed results.