I can open WIndows Media Player for the webcast. I'm looking for access to the Live Chat chatroom. When I click "Live Chat" the window that normally asks for a user name for the live chat only has an "x" in it' I assume that my new laptop is missing some software. I've been in the chatroom many times before, just not on this laptop. I'll try to upload the latest Java and see if that shakes things loose. I though I already had that though.