I'm going to give another opinion on the VIP service - we found it wonderful for arrival. I&C were slammed and we sailed right through. It was nice to have a cold towel and rum punch while they coordinated our driver. Add in a quick change and another rum punch to go for the road and we were very pleased with the service. We did not use them on the way back and regretted it a little, lines were long but moved pretty quickly. The line cutters did get a little irritating and it would have been nice to be in the shorter line. note that on return the service does not start until after you check your bags so no relief from those lines.