We got the black box modem. I sure hope we will be able to re-register it. It's going to be about a year since we bought it. I know last year they didn't have many and it took a few trips to the shop buy Burger King to get one. At one point they took our number and said they would call us but I kept checking and finally when I went in they had one( but they never called). I'm going to attempt to call the Negril shop tomorrow if I get home from work on time. Really hope we didn't buy that modem for nothing. Why does everything with computers got to be a hassle? Oh well maybe it will work out.