Depends on the day of the eek, and time of year you are traveling.

We've used it twice now, and I am not sure I will use it again. It's nice to have the lounge at the end of the trip, but really, the airport is so nice... There is not much advantage. When we went in November, going through the tp dedicated security lines at the end of the trip took longer than the standard lines.

For arrival... Again, a nice perk. The person that got us was very pleasant, but zero help with the bags (she was a very petite young lady). She found our driver, which was a plus.

All that said.. If you have never done it, give it a shot. It's only a few $$, and does make for a nice bit of pampering.