I will never forget logging on, soon after my mom died in a fire, on Xmas Eve, 6 yrs. ago. I shared my sadness in the chat, and I'll never forget Rob standing up in front of the camera, saying how sorry he was, and gave me his phone # right then and there, if I needed anything. I felt his compassion & the board's love. I couldn't wait to meet Rob, and Lisa. And I love seeing them each time I'm in Negril. Thank you Rob & Lisa.