We have found in our MANY years of travel this has been the way it is. Heck, I guess they figure if they don't say something, score, we have an occupied room that really no one wants. We used to do the go to the room and say, what.....Now before we do anything at check in, we ask for the room location. If a large, unknown, resort, we ask to see it on a map. We have been through this most everywhere we travel, honestly. We don't usually go for the highest category room, nor the lowest. I remember the condo at the back of the Olive Garden parking lot in Orlando, the ocean front room overlooking the parking lot in St Martin, the ocean front room next with the entrance through the bar in Paradise Island. There have been times where a "tip" to the front desk helped. It can be frustrating lugging around luggage, for sure. And even more frustrating when there is not another option, especially in smaller places. Have been having better luck of late. Makes for an easier start to the trip, especially after a long day of travel. Rant understood, indeed.....