Lol. The guy can be hard to deal with. I have rented from him 7 times. Last time he gave me a BRAND NEW SCOOTER. I told him just rent me one of the others that was not new. He told me to get on the new scooter and enjoy myself. I had horrible nightmares about taking the scooter back ON A FLATBED TRUCK. I also had it washed before returning. He does not deal either. That much. You tell him how long you want it. He tells you the price. I have had ZERO ISSUES. But, as stated before, I would not want to lay down one of his scooters..