I agree with suzen. My expectations for a hotel are not enormous, but when I am putting down a few thousand dollars to stay somewhere, I expect decent or at minimum, ample linens. On topic however, I imagine a lot of a review has to do with ones expectations. Plus... There is no pleasing some people. My sister in law complains about every single place she goes, be it the dollar store or a 10 star resort on the moon... She would complain for the sake of complaining,