Why am I not surprised - CanJet is not liable for ANYTHING in checked Baggsge

[Kahuna3]

So I had my bag broken into and a camera and sunglasses stolen from within when I left MoBay on Friday night.
I filled out a form at Ottawa and was told CanJet would call within 24hrs. They didn't, so I called them today.

When I told them what happened they said they have no liability, basically, for anything that happens to your bag or its contents.

"Go check the website," I was told, as if that was all the justification that was needed for the policy.

This policy is probably an industry standard limitation of liability.

Anyhow - be advised - your bag can be totally trashed and its contents 90% stolen and the will just say, "Sorry, check the website, you'll see we are not liable."


The last thing the CANJET woman said to me on the phone was, "Have a nice day."


Aaaarrrrggghhhh!

(Serenity now! . . . .Ommmmmmm)

[*vi*]

Sorry to hear that Kahuna. But CanJet is not the only airline that will basically blow you off if your items were stolen. Spirit (computer) and USAirways (camera) fed me the say line. They aren’t responsible for anything missing from a checked bag. I was told to keep my valuables on me. Thing is the camera was left on the plane. I was the last one off so it was the flight crew of made off with that. Still after many emails and conversations, they would not compensate me for the loss or lift a finger to truly investigate.

I know nothing can be done about it now, but feels good to vent a little.

[Yvonne]

Thing is the camera was left on the plane. I was the last one off so it was the flight crew of made off with that.

Not likely. Like you, they're focused on getting off the plane. More likely it was the crew that comes in to clean/prep the plane for the next flight.

[*vi*]

Not likely. Like you, they're focused on getting off the plane. More likely it was the crew that comes in to clean/prep the plane for the next flight.

I was thinking that the stewardesses walk the plane before the cleaning crew comes on. But what you said makes more sense.

[need some sun]

This probably won't help...

http://www.smartertravel.com/blogs/t...tml?id=4300633

[gerryg123]

BTW, whatever became of the police investigation for the home-invasion? Were there any leads at all?

[STRIPER]

BTW, whatever became of the police investigation for the home-invasion? Were there any leads at all?

Leads? Sure we've got em working in shifts!yuk yuk (hey! This is a private residence man!)

[Seveen]

better for the airline to lose your entire suitcase - able to prove that - than specific items taken out of the suitcase - not able to prove that easily

[hille141]

I usually make it a habit to be one of the last ones on the plane. I figure why board right away to just sit on the plane longer, everyone lands at the same time... But if you have valuables in your carry-on, chances of having to check your bag at the gate goes up as the plane fills up. Looks like I'll be first in line with my camera gear in my carry on!

[*vi*]

... But if you have valuables in your carry-on, chances of having to check your bag at the gate goes up as the plane fills up.

That's what happened to me. My seat was in zone...what Z?!?! Anyway I was one of the last to board. Me and about 6 others were forced to check our carry ons. Only consolation is the power cord (universal) was in a different bag. I really thought since I didn't have a choice in checking the bag, they would work with me.