Sadiekat I am so sorry for this happening to you. It should not have. We've stayed at this hotel several times and it's also one of our favorites. Being candid it's flat out the properties responsibility to ensure their guests safety, certainly this would include room invasions, whether the door or window is accidentally left unlocked. From our brief contact with management, owners I know they have very honorable intentions concerning their reputation as well as their guests safety and enjoyment of their property.
Something just doesn't seem right here, if I read this correctly the time elapsed on the tape for the bad guy & gal being on the property is 20 minutes? Ok, now their nervous as hell, supposedly going from door to door and also floor to floor or even tougher yet balcony to balcony at a property they would hopefully be unfamiliar with, and lets not forget how dark it is? Factor in tourists leave stuff on porches, like shoes, flip flops, beer cans, stuff that makes noise if you trip over it or step on it, chairs left out to move around and possibly brush up against?? Follow me? Basically it's an obstacle course, except in pitch black. All that being said they magically punched their version of a lottery ticket on the 1st or 2nd try by pure random luck?? Come on, sorry not buying it at all, smells bad, real bad to me, like something that's rotting from the inside out in this case. Knowing this place I absolutely do not question the hotel it's self as they have a well deserved good reputation, but this was no random act. The only random part was that particular door being left unlocked on that night but the bad guy on the property was not random at all.
Not up to me to figure out, but let me ask you this, don't you think the really good ones at this vile profession reach out to security, and employees of these properties that are potential targets to "look the other way", provide inside info, be allowed to have a few practice runs or walk thru's to size up everything. Unfortunately it does happen, but also here in states only on a much bigger scale. Trust me when I say dumb luck for these idiots when they are committing these crimes rarely happens. The ones that rely on random dumb luck are the ones that are caught very quickly, again this was well thought out and probably performed several times at different spots both tourist and local, sooner or later he'll slip and hopefully he's the one that's hurt and not a tourist, resident or law enforcement official or innocent staff member.
I'm sorry but if I were a property owner looking to protect my revenue stream I'd be all over the local law enforcement for increased patrols, and also just a greater physical police presence, and if they cant do the job, besides on site security at my property I might be reaching out to my colleagues who rely on the same revenue to hire our own patrols. That's been done with great success in my area at a couple of popular well known shopping and bar and rest. scenes when the police were not getting the job done.
As a soon come tourist I do believe this will be the 1st time I use the pac safe, door and window alarms as well as a little thicker envelope to security at the end of our stay if all is as irie with us as when we arrived.
Once again Sadiekat I am so sorry you had to go thru this.
Events like these if unchecked will cost anywhere they occur untold amounts of future business possibly even mine.
All of this is my opinion only.
Jamb, frequent visitor since 1997