Couldn't agree with you more sandman66. Our last trip home was with Delta via Atlanta. I was so impressed with the leave of service and the politeness of all the American people we encountered. So much so that I leaned into am airport screening agent and told him that Canadian airport security could learn so much about being pleasant from you Americans. Just having an english speaking agent was a huge plus. Don't get me wrong, I'm not anti-foreign language, but getting yelled at by an "english as a second language" security agent in Toronto, for not standing in the right spot, just doesn't work for me.
Sandman66, for your next trip, consider flying to Winnipeg instead of Toronto. WestJet has direct flights from Winnipeg Saturdays and Wednesdays, Air Canada Saturdays, and Sunwing has direct flights Wednesdays.