A few years a go (not sure maybe 5) CCLP started making all Guest Visitors sign in at the front desk with a picture id (may have had to leave them there for their visit), wear a wristband identifying them as Visitors and had to be off property by 10:00. The Beach Guard would always come by to double check to make sure all my visitors had bands and the front Security would start calling at 9:30 to have them leave.Originally Posted by tranquilitygurl
What was my breaking point was when the front desk girls were very rude to my "adopted" Jamaican daughter who was a teenager at the time. They treated her like she was a prostitute sneaking on property. To the point that they said to her "I don't care what your White Lady says, no id - no entry." My girl had been there the evening before (but did not have school id that day because it was Saturday) and they had made copies of her id then but the desk girl wouldn't look at the previous day's Guest's Visitor Registry. This child had been coming on property since she was a small girl (15 trips over the previous 10 years). I eventually called the Manager's cell phone and he explained to the front desk that she could come in. My "daughter" felt AWFUL about the whole incident. VERY UPSET!
To highlight how the Rule was not evenly applied to ALL Visitors, our neighbor had a stream of Hookers coming and going (I know they were because HE told me they were) the entire trip.
Having said that, I LOVE MOST OF THE EMPLOYEES of CCLP. Many are close friends to this day. One of the pluses of being at Treehouse is they are WELCOME there.
Treehouse does also have a Guest's Visitors Policy but it truly seems in the best interest of their Clients - for safety reasons. Guest's Visitors do stop by and check in at the Lobby Desk and then the front desk calls me and lets me know they are there. I walk over and bring them to our Beachfront porch and then NOONE says anything about them being their - EVER --AT ALL. No matter.
Actually, several times Gail has come over and asked if they are having a good time - very sweet to everyone. Most of these people work at other properties and have commented that they ARE NEVER treated like this when visiting other properties. The Treehouse is truly exceptional in this regard.
After visiting for so many years- acquiring so many local friends, I can't stay someplace that isn't Local-Friendly. I want to be somewhere where the Employees are happy because they are treated fairly and my friend's are welcome without judgement.
I want to stay somewhere that a local would feel at home, based on the number of Jamaicans that actually STAY at Treehouse - this is the place.
Not an expert - just my 2 cents.
