I used to always book with an agent. One year, we wanted to try something new, away from the chain resorts. My wife had found tensing pen online, and it looked amazing.

Her response to booking it was along the lines of "that looks like a dump" "it only has 2 stars, you will hate it" and more disparaging remarks to get us to book an all inclusive.

Four years later, she has never gotten our business again, and we have found places on the island we enjoy much better than the structured AI environment.

I book the whole thjng myself now. Plane tickets, hotel, travel insurance, club mobay, and the jumper when we decide we want to do that route. I guess if we were going to do a new country for the first time, I would us an agent again, but for JA, I simply no longer see the point.

Edited verbiage....