Xtabi is an X for me

[Misti1]

Obviously you didn't take enjoy cash regardless of what happened to you once you got there.

I agree with you 100% the entire incident is my fault because I did not take cash to a place that clearly said it takes credit cards.....

[TAH]

Please, just stop.

[Misti1]

Please, just stop.

Forgive me I forgot this is not nearly as important as where to find the cheapest Red Stripe

[Misti1]

Please, just stop.

You are NOT required to click on the thread and read even one word

[shellyk]

Oh Heavens not getting in on the drama but David lives in Jamaica now primarily and he is there this week positively.

[Misti1]

Thank you

[Big_frank]

Very sorry you had a nightmare experience Misti1.
Customer service has generally improved in Negril over the last 15 years in my experience; but does not yet come very close to the North American model.
They should have done better for you.

[Misti1]

Very sorry you had a nightmare experience Misti1.
Customer service has generally improved in Negril over the last 15 years in my experience; but does not yet come very close to the North American model.
They should have done better for you.

Thank you Big Frank I concur

[poolguywindsor]

I would think if your are the number two worldwide reviewer? You would realize things like this do happen in Jamaica quite regularly, but then we wouldn't have four pages of worthless nonsense to read!

[Living_the_Dream]

Misyi1

Lets start with I love Negril.com and read it daily as for the most part love it! On the other hand there are things you can't say or do here or on Trip advisor. You will not make many friends here by posting anything negative about the favored restaurants, bars or resorts. People in general have strong feelings about the places they love and if you say anything other than they are perfect you will lose. It is why I do not post a lot. We have made 20 plus trips to Negril and have had good and bad experiences at many places, I for one think anyone deserves a second chance and even when I have had a bad experience I have given said place a second chance sometimes it works out sometimes it does not. When I have posted positive reviews all is well but post something negative and you are now longer on the friends list. There are 3 places I could care less if I ever go back to unless it is just be part of the crowd and hang out with friends that like the place and we go there just for them. All 3 are potbelly rated in the top 5 places to eat for 90 percent of the people that frequent this forum or trip advisor.

For me I am glad you posted your review as I think people need to read both the good reviews and the bad reviews and then have the chance to make up there own mind what they will do. Whenever i read reviews of a place I don't even consider the best reviews or the worst reviews, so many of the best are fake and so many of the worst are sour grapes about something that may or may not have even mentioned.

I run a retail business and know what good customer service is. As for the people on the pub crawl not much could have been done about that so long as the people we not being rude or vulgar. If they were just drinking and having fun that is just part of the restaurant bar scene. As far as the Line for the credit card being down this is a easy fix. There surely was someone there that had a cell phone, On all credit card machines there is a help number that you can call for an authorization for times just like this. If no one at the place could do this bad on them for lack of training on how it could be done with no internet or land line phone service.

We have eaten at Xtabi several times and like it there.

Our Favorites on west end
Sharks, Ahhbee's, Jamaica Style, De Bar, Murphy's, LTU, Chio Jamaica, Ras Roddies

Our could care less list
Seastar, Canoe, Rockhouse

Must Try List
Presley's and Bentley's

In the end be careful what you say here or on trip advisor

Timm

Dont Tread On Me!!