Quote Originally Posted by Mike_D View Post
It's good to hear that the AA/US Airways is stepping up their game, customer service-wise. I'm a US Air frequent flier member (soon to be American Airlines) and although I've never had a problem with them, they've always got mediocre scores all around. I actually can't complain because they've always gotten me to MBJ on time, and that's all that really matters.
Ditto. I prefer US Airways via Charlotte and knock on wood have yet to have an issue. I only wish they let you do one way mileage flights like United does.