I arrived at 1:30 pm Dec 31st. Immigration lines were not long. I'd purchased Mobay arrivals and my greeter let me choose kiosk or agent. I chose the kiosk and it was easy. Bought some duty free, got my bags and my club rep guided me right past the long lines at customs. Didn't even talk to an agent...would have been fine not renewing my passport, but now it's good for 9.5 years. Roads were busy in Mobay so glad I had the advantage of no lines at the airport as the drive out of town took longer. Departure on the 10th, Sat afternoon, SO glad to have Mobay departure, lined up 3/4 of the way down departure hall for security...may have been late for my gate had I not had it.