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Re: Lower Fuel Prices
The airline industry is quite different in many ways than say General Motors for instance. GM can have a flaw in their product that can be ignored for years. Hundreds of lives can be lost. When the outrage finally emerges, GM can try to ignore it, hire expensive public relations people and parade nonsense speakers before congress. GM then minimizes their cost by hiring the best lawyers to fight in court. GM's lobbyist fight to minimize the impact of legislation. Now look at the airline industry. Firstly, the airline is selling service which they truly pride themselves in and must provide at a certain level to maintain the very slim profit margin. The last time that I checked no airline even achieved a 10% profit margin. Secondly and most importantly, the airline employees including every person in management is right there with you on the airplane. I would guess that the CEO and president averages being on an airplane at least 300 days a year. Further more, our friends, close family and relatives are riding our airplanes. Aviation people can be close, we never forget those that we have lost, even those from rival airlines.We are not sitting in an office in Detroit removed from the tragedies that might be caused by a bad product or decision. I know that I tried to be at the boarding door for each flight and looked every passenger in the eye as I welcomed them on board. Every single time, I sat down in the cockpit and had images of laughing kids with their families and sometimes the images of a grieving family going to a funeral. I will tell you that there was an extra weight of responsibility on me. The CEO was not sitting in the cockpit but I know that he was available 24 hours a day dreading that call in the middle of the night informing him of some serious operational problem. The buck stopped with him and with every person involved. Within hours of any accident the airline is swarmed with FAA inspectors. Every minute detail is examined. How did the pilots get to the airport for their duty day. What did they eat and drink. How did they sleep the night before their duty period. Where they properly trained in every little procedure. I could go on and on. My airline once had a tragic accident.Many people were killed including some very close friends of mine. With in months of this accident, we had two procedural errors in flight. My FAA counterpart in a conversation told me bluntly that if you have another incident anytime soon, we are looking at suspending your operating certificate. The consequences of management policy is serious and airline executives can be tough, but to imply that they would in any way sacrifice safety to benefit the bottom line is just silly and dumb.That would ,on the part of the airline, to be completely self defeating. Enough!
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