Jitterbug (Hi!), did you ever contact the banks about it? Your bank transactions are as good as the ATM receipt (which probably would have showed the money was dispensed, anyway).
hi lola, yes i did! . . . the jamaican bank insisted that i got the cash . . . my bank of nova scotia did their best, but in the end, the jamaican bank would not reverse . . . the dispute went from jan. to june!!! . . . all i know is that i was out that money!!!