Yep but long time ago , at least 3 or 4 years ago. Good out come as others but mine took longer and was with NCB.
Next to last day on trip, a sunday, atm ate my card and no money issued , requested approx $200 , went back to Rondel checked bank account and sure enough account debited , printed off transaction to show NCB next morning before we left.
Next morning Rondel called bank and vouched for us and said we were on our way to request help, bank teller not helpful unfortunately and told us tourists try to scam them all the time, paid no attention my print out from my account. Like usual instead of acting reasonable, I blew my stack and responded totally inappropriately. As I was asked to leave they told me they would mail my card back to our bank if they did find it in machine.
Called my credit union to explain on way to airport and by time we got home our account was reimbursed because fraud protection on our accounts. Once that happened to be honest forgot all about it. Approx few months later noticed an unexplained credit again for same amount and when I contacted credit union they told us that NCB finally acknowledged the mistake and issued credit , so actually got paid twice.
So my opinion is that sooner or later you will be reimbursed, sucks to wait tho, sorry for you.
jamb
ps..... i did return the extra payment, you know karma and all ....... irie