Take a copy of your reservation with you that has a description of the room you booked. Recently a friend stayed there, they put her in one of the new rooms which was a hotel room with inside hallway and no patio or balcony, which she didn't care for (it was nice and brand new, but she wanted outdoor access). She showed them her reservation with description for balcony/patio and pressed for them to find her one. They moved her to one of the older rooms which was small, and she was happier with outdoor space.