What I was trying to explain is that, under the circumstances, it would have been almost impossible to do what you propose. Montego Bay is a rather isolated station for Air Canada. It is at an end of their route structure and a replacement aircraft and crew would not have arrived-even if possible-until after your actual departure. Unfortunately you also apparently had a mismatch upon your arrival in Toronto. Air Canada is a fairly small airline and can not offer the flexibility that Delta or American ,for instance, could offer out of Atlanta or Dallas Fort Worth. Air Canada should, indeed, have handled the situation with more understanding. They should have allowed access to your luggage, perhaps, but you would not have been happy with the additional security screening and baggage check-in afterwards. This would possibly have delayed you even further. Air Canada might have allowed access to luggage in Toronto but again with further delays. What Air Canada could certainly have done is to have offered, as a courtesy, blankets, at least, and some vouchers for future flights. I think that there is still a possibility of the vouchers . I will add this serious bit of advice. I think that it is foolish for anyone to travel in flip-flops, shorts and tee shirts especially to a cold place such as Toronto. Hopefully, most of us will never be involved in an aircraft accident where we will have to walk through sharp glass and metal or even through a flash fire. With every "chicken little" yelling terrorism these days there is an even better chance that you might be required to exit the aircraft away from the gate. Gee, the hotel shuttle might not make it to the hotel. I carry nomex gloves in my carry on just in case of an on board fire. I would be able to help myself and others in such an event. I was once a passenger on an SAS flight in Norway when I noticed the flight attendant putting on nomex gloves just before the landing. I told her of my gloves in my carry on and she replied that she would not be of much help in a crash landing if her hands were badly burned. I noticed that she also wore lace up shoes. I noticed the nice legs too!