Sandman66, I would submit that the effect on cost of non revs is negligible and the return on the negligible cost is very good. An airline has many very qualified employees that choose their jobs in part because of the perks. By flying as a passenger the employees experience the customer's experience and are thusly very sympathetic to paying passengers concerns. I have already explained how many times non revs have saved the day by being present on a flight.It is simply good business to have your employees experience the product especially in the hospitality sector. There are not that many non revs on any particular flight and there is no increased staff due to non revs. Many airlines levy non revs a service charge which covers food and drink. Usually BS comes from those that are ignorant of the facts or who are just mean spirited and jealous.