I was at Keney's twice in Feb and did not experience such slow service, sorry to hear that ! I did go to German Bar and did not like their service or pizza I had to wait 1 1/2 hrs for a pizza ??? hardly any one in the place. I suspect they gave my pizza to someone else as 2 guys came in 1/2 after us and had his 2 pizzas within 10 mins.... again???