Kiosks and Club Mobay

[Captain Oil]

MoBay Club on the way out was SPECTACULAR ........... sushi, caviar, great drinks, time to relax ! ! Will do that every time. On arrival I guess it would depend on time of year, how many other flights, are you waiting for others , etc...

[rustedduck]

We arrived on a Sunday back in April, at the same time as four other aircraft. The kiosks were fairly busy so we opted for the regular immigration line. Our wait was only about 5 minutes. In fact the line for Club Mobay at immigrations was longer than the normal line.

[Nurse Marcia]

I experienced the "slow-down" in the Club MoBay arrival service in April when the arrival hall was packed. The 2 agents appeared to me to be purposely slowing the process. Getting up from their cubicles and leaving for a few moments, talking with each other and laughing and looking about. I watched as agents in the regular lines cleared 2-3 people in the time it took the Club MoBay to clear one! Needless to say, I was not happy. But so it go in Jamaica.

I wrote to Club MoBay with my complaints (the lounge was over sold and very crowded) and the person at the Customs desk for the arrival Service was not there. I am trying again at Christmas time, so we shall see.

All in all, it is well worth the money during busy times for me. Even with the delays, it still saved a lot of time in April. It's also nice to have a place to grab some food and drinks and change clothes in a comfortable, clean bathroom. Sets the right mood for the drive to Negril.