Temporary Resident (visitor)Visa to Canada - Application process??

[rootsgirl]

I am trying to find as much information as possible to help a friend apply for a two week visa to Canada. He has never traveled out of Jamaica before, has family there, has work and owns a vehicle. Any information on what to include in the application, the invitation letter, etc... would be helpful and also stories of others attempts to apply for a visa for a friend.