Trip Report, Part 1 (days 1 & 2)

[Canadageorge]

Wait! Did you say the pool is OUT at Xtabi?? We are arriving next weekend, please tell me they got it fixed.

[Rebecca Pettyjohn]

The pool was not fixed by the time we left. I had found a really great deal on our cottage through a 3rd party, and I wasn't too worried about the pool. If we had paid full price or had stayed on the garden side it might have been an issue for us. I would shoot them an email and ask. If it's a deal breaker, maybe they'll let you out of the reservation. I heard no-so-good things about their customer service before arriving, but we actually found their customer service pretty good.