Yes, they sure do. We came in late a few nights and they were always watching the entrance, walks, etc. We stayed last Sept. and although it took a day for the charm of the place to hit me we ended up liking it and would stay again. If you are staying here it is likely for the view and or the price, both are hard to beat even by cliff standards. The breakfast is super cheap and one of the best I had the entire trip. The young girl that works her butt off at the bar is always amazingly warm and friendly. I snorkeled daily and saw a really nice dolphin performance that lasted about 20 mins. We really enjoyed our balcony, its nice and big and semi private.
I think with like all of Jamaica you just have to be realistic about what you are paying and what you will be getting. We had some European neighbors that came off an all inclusive and they hated the place. They were expecting all this service and amenities that of course just are not there. I traded them some Red Stripe for some coffee and we chatted a bit and I offered them some tips to enjoy the experience. The next day we saw them their entire mood had changed, they went across the street and had an amazing dinner and drinks at the jerk hut/bar and thoroughly enjoyed themselves.
Unless we wanted to go all out $$$ and hit Rockhouse or something we would likely hit the the Sunset again.