I've been on this trip a quite few times over the years and it's always been fantastic every time! The staff and crew are great people and have always been professional and respectful. The small boat size is a huge plus for me - no waiting in lines for drinks or food!! As was mentioned they have a facebook page with contact info for advance bookings (Yamon "Red Stripe" Catamaran Crusies). I can't say enough good things about these guys.