Couldn't agree more Marko!

I flew them several times prior to 2006 and thought it was the best thing around $1 flights and what not, I was in heaven....then got burned a couple of times, they cancel flights without telling you and just assign you to a new day and time....uhm, you might want to tell someone when you do that....had to call and change hotel reservations, etc.
But the last time was the final straw and that is when I said I will never fly with them again!
And YES! everyone I have dealt with in that company has been nasty....and I understand if they are overworked underpaid, been there done that, but don't take it out on the paying customers....who are probably overworked and underpayed as well and saved long and hard to enjoy their vacation!

But with JetBlue direct from Orlando at such a great price.....I don't even worry about that crappy little airline anymore...they are "Dead to me" lol