We used the Hi/Lo ATM in Feb of this year and our card was also hit. We had charges from India show up yesterday. Cards are canceled and we'll be staying away from the Hi/Lo from now on.
We used the Hi/Lo ATM in Feb of this year and our card was also hit. We had charges from India show up yesterday. Cards are canceled and we'll be staying away from the Hi/Lo from now on.
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i use the atm by scotia bank. never a problem so far. anyone had a problem there? is the atm by hi lo in a closed location?
As I've mentioned in my previous post...unfortunately, it's different ATMs at different times.Originally Posted by original spanky
The ATM that was hit at Time Square is a Scotia Bank machine and the one near Hi Lo is a NCB...NCB is in an enclosed area.
This isn't a Jamaica problem...it's a world wide issue...it's also not just a skimming problem but a hacking problem at processing centres.
We all need to be diligent with our accounts and stay on top of the situation. To each our own way of dealing with money...but I still prefer not to walk around with a pile of cash and my bank will remedy the situation if there is a hack of my account or a skimming of my card.
When we went this year we reduce our daily withdrawal limit to $100 every 24 hours. So the card could not be used twice in the same day. We take some money and lock it up so we can cover an expensive dinner or art purchase, but we have found a hundred a day is so much that we only go back every few days. We make sure we cover our rooms, airport pick up and 1st day grocery/booze stop and major trips, then we coast. But you can have your daily withdrawal limit reduced if you want to use your card and not get stung.
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I received my money back within a week. I did check for skimmers when I used ATM at HiLo but didn’t find anything obvious. I will only use the Scotia bank in future and hope for the best. And of course I will keep my ATM cards disabled until I actually need to use them.
Last edited by frankk; 04-25-2018 at 09:33 PM.
My significant other also used the ATM by the HiLo in February and had a fraudulent charge from India show up a few weeks ago. He's working to get it fixed (I think it was for $160 US) but he never got the "fraud application" his bank was supposed to email him, so now they're giving him a hard time. They did shut down that card and send him a new one. We will definitely be avoiding that ATM in the future. We usually avoid the main ScotiaBank because it seems to always have lines, plus their out-of-network fee is higher than others. This is the first time we've had a problem in over 20 years of traveling to Jamaica.
Qwerty,
To stay "on network", there are two other NCB ATMs in Negril.
One is by the Value Master and the other is in the gas station up by Hedo and Royalton.
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I used the ScotiaBank at the roundabout/square ( last week and in the past ). I've checked my account each day since then. I also have a credit union that uses an app that allows me to turn on and off access to the debit card account so new charges are blocked when it is "off".
I got hacked last year through Baltimore and it was quickly taken care of but a total hassle... ever since then, I use the ON/OFF when I need to use my debit card.
Fortunately, I haven't been a victim of fraud through JA yet, and the ScotiaBank gave the best exchange rate this past week at about 1 USD to 120 JAD. I used a heavy mix of US and JA cash this week and it wasn't a problem ever, which I don't love since I want to exchange and use local currency, but it is what it is.
I'm gonna be Iron like a Lion in Zion
This is sounding like a repeat of what happened a while back. Rather than an ATM skimmer, it is apparently a hack at the processing center in Brazil.
All international card processing for the Caribbean goes through this processing center. A friend just returned from Costa Rica and had their international card also "used" in India.
This same thing happened a few years ago and all the banking institutions were aware of it. So if your card was used recently in the Caribbean and then India, let your bank know that the issue is with the processing center. This should speed up your refund.
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I also miss using Traveler's Checks, but I really like Irine's idea. Going to try that on our next trip!
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