ATM Fraud from Sunshine Village

[frankk]

I used the ATM next to HiLo supermarket on 06Feb18, then on 13Apr18 was notified of a US$500 fraudulent ATM withdrawal using a clone of my card at “Royal Bank of Canada”. Significant thing is that the particular ATM card that I used for this transaction was never used for any other transaction.

I’ve never had any ATM problems in any previous yearly trips, and I’ve had no problem so far with any transactions this year using my other card using Scotia Bank ATM on traffic circle.

I will obviously never use the ATM at HiLo again.

[frankk]

I of course disputed the fraudulent transaction and canceled the ATM card. The bank for this ATM card advises it will take 10 working days to investigate this. I hope funds will be returned after this investigation.

[gregandkelly63]

This is exactly why I only take cash. People give me a hard time on the board for it, but I've never had to deal with this crap.

Sorry it happened to you. I hope you get every penny back.

[BikerMike]

Cash is King!

[conway scott]

I worry about fraud in the US so in Jamaica which has less resources for enforcement the only way to protect your self is with cash. Lots of small bills

[yooper bill]

I also used that ATM machine last Feb and just had a fraudulent withdrawal from the same card. The card is canceled and I will get the money back so it is not a huge deal. But I too will never go back to that ATM next to Hi Lo. I use mostly cash when in Negril, but when you are there for 3 months at a time it would be hard to use all cash.

[Bnewb]

Hope it all works out for you, Frankk.

A good friend mine was hacked...she had two transactions from India go through while she was here in Negril...thankfully her bank is very proactive with these issues and she was able to resolve the problem as soon as she got back to Canada...$800cad returned immediately. Apparently a number of people had been hacked at her bank in Canada.

Unfortunately, in this day and age of banking and ATM hacks/skimming we all have to help prevent the issue. I tell my bank if I'm travelling elsewhere and they always alert me if there's unusual activity on my card. I continually check my account online for problems also.

The banks here are trying also...we lost use of the ATM at Time Square late last summer after some hacking/skimming issues...it was only recently replaced with new modern hardware to help prevent these problems.

[yooper bill]

The fraudulent withdrawals on my card also were made in India. Maybe a coincidence. Although to quote Gibbs (rule 31) There is no such thing as a coincidence.

[halfwaytree]

Lord I miss Traveler's Cheques (Checks).

They were a low tech solution to fraud and theft but they worked so well! I used them all the time and after getting my hotel room broken into while visiting Hawaii and having ALL of them stolen, I had all my money back in my pocket the same day.

[Rob]

The fraudulent withdrawals on my card also were made in India. Maybe a coincidence. Although to quote Gibbs (rule 31) There is no such thing as a coincidence.

The episode I saw two days ago had that as rule 39...