We somehow booked a couple rooms there around 15 years ago. Although a gorgeous property, it appeared mostly deserted when we got there (first red flag). Guy took us up to our second floor rooms which seemed pretty rough (2nd). Our 14 yo leaned on the walkway railing and a bunch of it crashed to the ground floor (last straw). We hightailed but not before being insulted by the guy the brought us up to the rooms. I used to try to be a good example to my kids so I let it go at that time and headed to Coral Seas Cliffs - we were very happy there.