Sorry this happened to you. It sucks for sure. Our room was robbed a few years ago as well (not NBCC). It didn't keep us from going back to Negril, but I will never stay at that same property (or any other with the same owner. We got nothing but a "I have no doubt it happened, but we can't prove it" sort of thing.
They took your diabetic testing machine? Losers.
I always take the cheap audible alarms that you can buy for about $10.00(Honeywell I think) at Walgreen's. They work great and you can remove them before you leave and give them to friends there. Also cable locks, atleast two. They're not heavy, but hard to break.
Well there goes the Beach Club cred. How can anyone stay there after reading these posts. It sounds like an inside job so how can anyone trust any person working there including Ms Gaynair.
I can't say I'm surprised, have been hearing of incidents for several years and when I stayed at the property just felt unsafe. So very sorry this happened to you, thank God you are okay. Good to hear Jean at least did something for you because I've heard of owners acting as if the person robbed did something wrong. Yes, please return to Negril but not to NBCC there are many other options and thank you for posting this and thanks Rob for allowing it to remain on the board. We all need to be aware of things, so we can make informed decisions.
For me, this doesn't take away from the Beach Club cred, from my many years of staying there, I have never felt threatened or not safe. From the information provided, I don't see how a conclusion can be made that this is an inside job.Originally Posted by Boogzy
I know of 3 robberies on different times that I was there: (basic details)
(1) the elderly ladies I mentioned above - it was a crime of opportunity as those thieves thought these two elderly ladies could be taken advantage of, well those stupid thieves met their match in those ladies.
(2) A woman came running out of her unit right into security to claim she got robbed....one security guard ran after the fella and caught him and another security guard went into the unit and found his jacket. The jacket had a chill to the touch as if it had been in AC...turns out this woman had invited a "friend" into her room
(3) in Bldg J, a group of girls got robbed -- turns out it was from a group of guys they had been hanging out with the night before - they obviously provided to much info
I don't think NBCC can be crucified for this as theft happens everywhere. I'm glad that Jean handled this and reimbursed her and while I'm certain Christine doesn't feel like it's a fair compensation, it was still a good reaction. For every true robbery, there are many false robberies as hotel management have to somehow find the balance.
Yes thanks for posting and thanks for letting it stay.
This is definately not the first I have heard of at this place and it is why I was very wary about booking and then booked elsewhere as I kept having it in the back of my mind and I still have 4 nights unbooked and was re-considering it now here we are again.I hope I made some good choices of hotels this year.I am happy to hear you are safe and well.A number of people have seen the customer service slide and I have heard of quite a few of these incidents there now.
Check all access points and secure them.
The customer service for the condos has always been good but the customer service for the hotel portion has been sliding. Come on and stay with the condos. I'm staying there over the holidays and traveling with 18 other people from my youngest niece (3 y.o) to my father (69 y.o.) and if I felt even the least bit unsafe, I would not have suggested this property for our Xmas/NYE family vacation.
I agree with check all access points and secure them as that is exactly what I do and plan to do. I'm not going to lie, this incident does have me on heightened concern for my trip next week but I will still go, enjoy myself and be more aware of my surroundings.
The other thing that I want to point out and I see this everywhere, not just in Jamaica, but guests walk past employees without so much of a head nod, a smile or even a quick hello. I make sure to speak to everybody as it takes nothing away from my vacation to speak plus it lets them know who I am and I feel safer about that.
Don't write off Negril. I do understand how such an experience can turn you cold. I had things stolen from my room , and chose NOT to stay at the hotel where it happened again. Think of all the times that no crime has happened in Negril.
As Jamerican71 states there are MANY false robbery claims & robberies that are invited by bringing people to your room.
There was a report written that was circulating all over the internet a year or two ago about a women that'd been robbed for a second time at the same hotel....she was trying to blame management/staff, claimed it to be an inside job and expected compensation for it.
After the first incident...she was informed that her "boyfriend" was "well known" and may be the cause of the trouble...but of course she refused to believe that! She only saw him during her visits which were for only a short time...yet somehow thought her boyfriend was an upstanding person. Rob and I have the opportunity to see his behavior from week to week over time and would NEVER think to invite him to our home.
After the second incident she demanded compensation from the hotel or she would post the incident all over the internet...the hotel relented and compensated her in exchange for no longer bringing her boyfriend on the property. After receiving the compensation....she said she would find other lodging for her next trip & she wouldn't make mention of the incident on the internet as she had threatened to do. After she returned home, she obviously had a change of heart and proceeded to post her now embellished story on multiple websites including Negril.com. Rob being privy to the details of the incident as it occurred...wisely deleted her fabricated tale.
So...the reason I am mentioning this little story...
1. Hotel owners are in a very difficult position in determining what really occurred when a robbery claim is made. In addition to the people that simply want to avoid a hotel bill...they also have to deal with robbery claims such as the story I told above. This is unfortunately a somewhat common scenario when....
2. People invite virtual strangers back to their rooms. This is why some hotels do not allow non-registered guests in their rooms. Just because you meet someone once or twice a week for 5 years does NOT mean you know them.
3. Responsible website owners do feel an obligation for the information on their websites to be accurate. I hope Rob doesn't mind me saying...but I know when an incident does occur... he checks on basic facts to find out what is going on...thus leaving the posted information, deleting the information or suggesting that there might be more to the story than what is actually being posted.
The truly sad part of these situations are that when a serious incident does happen...the validity is often questioned because of the reoccurring scenario as I've mentioned above.
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