Christine:
I am so sorry to hear something that alarmed you ocurred. I am going to touch on the ever avoided subject of Jamaican man friends. To you he may appear completely honest and heartwarming because when you are there for short times he is with you. I can not express to you how much I fully understand this. Jamaican man friends very regularly put people in a bad spot. I think I am who advised you to go to NBCC and I will advise everyone still now after hearing this. What i will advise against while solely your business is the belief that men in Jamaica that you have known for a total of weeks in person are to be trusted with your property and the belief that any acts that follow mean they are not affiliated. In Negril and Jamaica in general it is easy for women to find jamaican men who treat them well and make them feel gorgeous this is an industry in Jamaica.
In reference to negril beach club i knew of the previous robberies before staying there however I myself was robbed at both RIU properties in Negril when staying there and I am related to management and they had entered right through front door so it can happen anywhere.At NBCC two trips ago my door remained wide open with safe open and large amounts of contents in the open safe while I was unaware next door from around midnight to 4am, just so there is no leaving out facts, I did have a man sleeping in my room at the time that both thought the other had locked the door, but I hardly think that would deter theives if they are breaking in rooms with sleeping people. I never noticed these things when I returned and at 5am my door had a knock, my X husband went to the door to see who it was and it was the hotel security that had found my key lying outside. He would have returned it earlier had he not been busy with a woman who's room had been robbed while she was out with a man friend she had invited over earlier in the week. The thief was never found to my knowledge.
While this was a huge wake up call for me about my own security it led me further to my belief that NBCC is as safe as the others.
Again Christine I am sorry this happened but the bottom line is NBCC is highly regarded by repeat travelers, use Jamaican men for your benefit for the time period you are there just as they are you and know it is just that do not trust anyone you would not at home with the same real time spent in person together.

In addition, Jean Gaynair was under no contract to give you anything, that is the responsibility of trip insurance not many hotels anywhere would do that. I have been robbed in Cozumel, Ocho Rios, and Negril and it has never been the responsibilty of hotels for reimbursement.