Yesss she knew she ws traveling alone before she got there..She moved her after the first two days the point I was making here that this does happen she has placed single solo travelers on the ground level..Ms Jean is a very very nicr ladyi know there are SEVERAL peoplw that are loyal to nbcc we are all loyal to the place we hv found in negrill to stay at that has become or second home..like shelly k stated it can happen at any hotel