Our group (3) of us stayed in 2 ground floor rooms on the property during the same time that Christine was there & we were aware that the patio door in our room had a broken lock, as it did in Dec. last year when we stayed there. Knowing that, we still did not feel unsafe at the property. It had a wooden stick & a chain lock on it. I do feel that the locks are in need of repair, but I was aware of that when we booked our rooms there. We saw Christine & her friend several times during our stay & they pretty much kept to themselves. I am sorry that this happened to her, but not telling all the facts of the situation does present a problem in hurting the reputation of the property. When you pay such a low price for a room, you have to know that you get what you pay for. The rooms do need some repairs, but then again, if you have stayed there before, you should be aware of that & take the necessary precautions. We have stayed there 3 different times & will do so again. I am sorry Christine that you were a victim & hope you will return to Negril in the future. Maybe next time try a different property, but be more aware of your surroundings. I do believe this is the reason why so many properties in Negril will not let you have overnight guests in your room. Just my 2 cents worth.