Quote Originally Posted by MissJen View Post
The one thing I was very disappointed about was my Club Mobay reservation, which I booked due to this site. I went on the site and IMd, I emailed, I called and left messages. No response to any. It really bums me out, as I was not even wanting or asking for money back. However, absolutely no response back at all was a bit disheartening.
Our April trip was cancelled as well. CCLP payment was refunded promptly. Catamaran cruise to Half Moon beach was refunded promptly. Airline fares refunded promptly. Jamaican driver refunded the down payment promptly. However Rockhouse and MoBay Club REFUSED to refund and we had to go to the credit card company and reverse the charges. Very poor customer relations from both organizations.