I felt your pain and will again in a few weeks. There is a link on VisitJamaica.com to find a CLIA LAB NEAR YOU. Try entering the name of the lab and location. If it’s listed it will show the CLIA number, print it and attach to the results. There is also a help/questions link at VisitJamaica.com. They were very helpful to us when our travel authorization didn’t come through. It is all worth it when you get there!!