Empathetic? How long have you been living here on a daily basis? I am into decades. I care about my friends and their families and want everyone on the island to be both safe and maintain a livelihood.
I am giving you the correct information to make sure that you have the best, safest and most productive trip possible in your short time.
What logical sense would it be to have the government set up all these measures, the Corridor, Covid Certified JTB Transportation, masks, social distancing, curfews, etc. and then allow every visitor to randomly pick any driver they want as their very first contact with the island who has not been trained or certified and may possibly be infected?
Don't you think that it is more likely that you can pick your driver as long as they are JTB Covid certified?