Also then you also have to use the kiosks and if you can't get one to work then you get in the line. My husbands got his to work but after 3 tries and no slip printed, I was lucky and the lady took me to the next available clerk and she stamped my passport. My husband had to give his slip to the lady in the declaration line. Even with the hiccup we were out looking for Linston in 30 minutes. But it wasn't a huge crowd.