New online customs form

[NegrilorBust]

No sir!

I will say that they keep changing the process with no notice or instructions. We go twice a year and have not missed any trips, not even through covid. It used to be when you did the online form there was no confirmation, nor were you to go to the kisoks!

This has all changed with little to no communication. Now when you do the form you are emailed a confirmation. Additionally when you reach the arrivals hall, you DO go to the kisok, which takes your picture an prints the white slip you keep with your passport. No one seemed to pay much attention to the white slip, nor did they collect it when we departed.

We skipped the kiosk, got in line, immigration asked a couple questions & we were on our way ~

[Johio]

We skipped the kiosk, got in line, immigration asked a couple questions & we were on our way ~

When did you travel? Was this recently? Does an agent direct you one way or the other; left for the kiosk, straight for the counters?

[NegrilorBust]

When did you travel? Was this recently? Does an agent direct you one way or the other; left for the kiosk, straight for the counters?

Last month (October 13 arrival) ~ we told the agent we did the "on-line" form & he told us to just get in line, seeing our info was already in their system. Everyone in line with us, was told the same thing.