New E-Gates at Sangster Airport in MoBay

[BeachTramp]

As near as I can figure you do the C5 online, have to go through the kiosk, then go to the E-Gates, and lastly give your kiosk paper to immigration officer. Seems like an extra step not a time saver. Am I missing something? The last few times we were on the rock the kiosk line was huge and we walked by them all and went to the immigration officers instead. Got through much quicker. Is that still an option?

[Johio]

As near as I can figure you do the C5 online, have to go through the kiosk, then go to the E-Gates, and lastly give your kiosk paper to immigration officer. Seems like an extra step not a time saver. Am I missing something? The last few times we were on the rock the kiosk line was huge and we walked by them all and went to the immigration officers instead. Got through much quicker. Is that still an option?

BeachTramp, when was the last time you visited? When I went in November, 2022, the bottleneck was the line for the kiosks. In December, 2023, there were many many more kiosks. Not a slow spot any more. I must have just missed the e-gate installation. I don't recall using them.

[Negril96]

We came in last Tues there are kiosks's downstairs as well as upstairs, we went past all the kiosks's and went downstairs to use those, lots of them open. Then over to the e-gates. Still lots of congestion and confusion going on and when told to stay to the left they are not clear that they want you to keep going past the people waiting to use kiosks's upstairs.

[brownsd54]

As near as I can figure you do the C5 online, have to go through the kiosk, then go to the E-Gates, and lastly give your kiosk paper to immigration officer. Seems like an extra step not a time saver. Am I missing something? The last few times we were on the rock the kiosk line was huge and we walked by them all and went to the immigration officers instead. Got through much quicker. Is that still an option?

The time saver will be that you don't stand and see an immigration officer. Remember facial recognition has been a part of Jamaica immigration for many years. When you step up and see the immigration officer, and he is flipping through your passport, talking to the other officer and checking his/her phone, what they are really doing is waiting for the facial recognition cameras up above to clear you. Ya 2-3 minutes tops but times that by 100 people waiting in line. Now the facial recognition camera is right there, out front and gets you picture right a way with no waiting. I agree with Rob, this is a game changer.

Now the real problem is the outside of the airport. They changed the direction of traffic entering departures 3 days before Christmas with little to no notice or signage, and now they switched it back to the old way. The old gas station is gone while they make more parking but in the mean time parking is a problem while they work on it and traffic is backed up. It's going to get better but right now it's a nightmare to get into the airport.