Expired passport.

[JahLove]

Thanks Lisa, they have an appointment tomorrow morning at 9:00 in Kingston. I’ll let them know about “emergency passport”. We appreciate your feedback.

Hi Lisa, another quick update our family members went to Kingston High Commission and they weren’t able to help. In the meantime, Westjet issued them new tickets for last Saturday. They went to the airports way ahead of time and they were again refused boarding. Not sure what’s going on and I may not have the details. I suggested that they call Westjet media and see what they have to say about.