I've used Clive's and loved his service and that of his team. This year, his driver stalled me at the airport until he pushed me off on Percy who ended up being a great driver along with having the cool Percy's Riverside Retreat. On my way back there was some misunderstanding about how I was suppose to walk to the west end road for my pickup....so his driver left me for dead. A phone call from me 10 minutes later produced a driver but still not the level of service I got on my other trips. Still, Clive is a good business owner in my book...sh!t happens when you manage/network with dozens of drivers and deal with so many pickups/dropoffs a day. That said, with the price increases it looks like route taxis for me.