Wow...Scathing analysis there Rob. I'm prejudiced and trying to bash a business.

Speaking to management that sends out freezer burned meat is a waste of time and energy. sending emails and getting this automatic reply "We will forward your letter to the proper personnel, thanks for taking the time to write." is a waste of time as well and I fear that my letter will find the same fate as my email. Bringing this to the light is the only answer

I will end here with a joke, lifted from this board many moons ago. It might shed some light on the practice of "One and Done"

Francis was a farmer with a goat for sale
An acquaintance of Francis, Leroy, traveled to buy the goat.
but there was a problem. The previous night the goat had died
"I am so sorry but the goat is dead" said Francis
"You know;" said Leroy "I'll take that goat from you anyway"
so Leroy loaded up the dead goat and hauled it away.
A month had passed when Francis ran across Leroy again
"Hello Leroy and how did you make out with that dead goat" said Francis
Leroy replied "I did very well thank you. I raffled him off. I sold 1,000 tickets at one dollar each. I made $1,000 off of that dead goat".
"WHAT?? You raffled off a dead goat? " Shreeked Francis
"Didn't anyone complain?"
Leroy answered "The winner, he complained, so I gave him his dollar back"